Term and Conditions

Last Updated: [Insert Date]

Welcome to Car Supplies Store! These Terms and Conditions outline the rules and regulations for using our website (mycarsupplies.com) and purchasing our premium automotive products.

1. About Our Store

Car Supplies Store specializes in high-quality automotive accessories including:

• Wheel trims (13″-16″)
• Car audio equipment (amps, boosters, chargers)
• Caravan and motorhome accessories
• Car care and maintenance products
• Breakdown and emergency kits
• Car security systems

We serve customers in all regions except Asia and remote locations.

2. User Obligations and Responsibilities

2.1 Account Registration

When creating an account or making a purchase, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account activity

2.2 Prohibited Activities

You may not:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Use automated systems to extract data from our website
• Misrepresent your identity or provide false information
• Resell our products without authorization

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, minor variations may occur, and we cannot guarantee that colors will display exactly as shown on your device.

3.2 Product Availability

All products are subject to availability. If an item becomes unavailable after you place your order, we will notify you and either:

• Offer a comparable alternative, or
• Cancel the item and refund the applicable amount

3.3 Non-Returnable Items

For safety and hygiene reasons, the following cannot be returned:

• Opened car cleaning and care products
• Opened breakdown and emergency kits
• Used car valet kits
• Personalized or custom-ordered items

4. Ordering and Payment

4.1 Order Process

Placing an order constitutes an offer to purchase, which we may accept or decline. We reserve the right to:

• Limit quantities purchased
• Refuse service to anyone
• Cancel orders for suspected fraud or pricing errors

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the full amount to your selected payment method when your order is placed.

4.3 Pricing

All prices are in USD and do not include applicable taxes or duties for international orders. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Shipped via DHL or FedEx with delivery in 10-15 business days after dispatch
• Free Shipping: Available for orders over $50, shipped via EMS with delivery in 15-25 business days after dispatch

Delivery times may vary during peak seasons or for specialized caravan and motorhome accessories.

5.3 International Orders

Customers outside the U.S. are responsible for:

• All customs fees and import duties
• Return shipping costs if applicable

6. Returns and Refunds

6.1 Return Policy

We accept returns and exchanges within 15 days of delivery. To be eligible:

• Items must be unused, in original packaging, and in resalable condition
• Original proof of purchase is required

6.2 Return Process

1. Contact us at [email protected] within 15 days of delivery
2. We’ll provide a Return Merchandise Authorization (RMA) number
3. Securely repackage items with all original accessories
4. Ship to: 2 Green Street, Underhill, US 05489 with the RMA number

6.3 Refunds

Refunds will be:

• Processed within 3-5 business days of receiving your return
• Issued to your original payment method
• Excluding original shipping fees (unless due to our error)

7. Intellectual Property

All content on this website, including:

• Text
• Graphics
• Logos
• Product designs

is the property of Car Supplies Store or our suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

Car Supplies Store shall not be liable for:

• Any indirect, incidental, or consequential damages
• Product misuse or improper installation
• Delays beyond our reasonable control (e.g., natural disasters, pandemics)
• Incorrect product selection by the customer

Our maximum liability for any claim related to our products or services is limited to the purchase price paid.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of [Insert State], USA. Any disputes shall be resolved in the courts located in [Insert County], [Insert State].

11. Changes to Terms

We reserve the right to modify these terms at any time. The current version will always be posted on our website. Continued use after changes constitutes acceptance of the modified terms.

12. Contact Us

For questions about these Terms and Conditions:

Email: [email protected]
Business Hours: Monday-Friday, 8AM-5PM EST

Mailing Address:
Car Supplies Store
2 Green Street
Underhill, US 05489